Help Center
General Information
· What is Fire Department Planner [ FD Planner ]?
· Can I try Fire Department Planner [ FD Planner ] first?
· Do I need to install anything?
· Do I need to know or be certified in web programming language?
· I have more questions...
· What if my schedule is already online?
· What is the benefit of using Fire Department Planner [ FD Planner ] over other scheduling methods?
For General Members
· How come I can not sign up for certain positions?
· How do I cancel a shift that I am assigned to work?
· How do I obtain access to my squad’s scheduling calendar?
· How do I sign up for a shift?
· How do I stop getting email notifications?
· I'm having trouble logging into the website!
· I have more questions…
For Administrators
· Can I assign shifts to members even though they did not register?
· How do I approve or deny users a shift?
· How do I delete someone from his/her shift that is also recurring consecutive shifts?
· How do I give users access to the calendar website?
· How do I post comments on the calendar?
· How do I take my squad Out Of Service (OOS) or back into service?
· What are Member Privileges?
· What happens after I approve someone?
· What happens to the members, that share the same date, shift, and position, who I didn’t approve but didn’t reject?
· Where is the Review Shift link?
· What are the differences between an Administrator, Moderator, General Member, and Observer?
· I have more questions…
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